In India, VACHYA serves to selected cities. Please check if we deliver to your pincode in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.
NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.
Shipping & Handling Charges
Shipping charges shall be informed to you while booking an order and the customer shall have to bear the shipping, handling charges plus any taxes as applicable.
All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: Please do not accept if the package is received in Open/ Tampered condition. You will find the package sealed with a label saying Opened for Customs.
All registered customers have the option to track their orders through our website vachya.in.
Time to Deliver:
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time. The tentative delivery date shall be informed and updated to the customer at the time of placing an order. In the unlikely event that we fail to deliver your order within the stipulated period, we may cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification:
PLEASE NOTE: Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery.
a) Pan card
b) Driving License
d) Voter identification card
e) Postal identification Card (Aadhar)
Transit Insurance: All goods will be fully insured by VACHYA until they reach you, so your purchase is 100% safe.